When Thinking Inside the Box Matters: Why Transcription and Dictation Templates Make Sense in a Regulatory Compliant World

A favorite catchphrase in today’s society is “thinking outside the box.” We encourage children to do it as early as elementary school, and we encourage adults to do it in the workplace. On one hand, the popularity of this motto makes sense: who doesn’t want people of all ages to think more creatively, to innovate? But what about the times when thinking inside the box makes sense – when it’s more prudent to stick to a template or guide?

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Making the Most Out of the New “Face Time”

Are you ready to say goodbye to the “Work-From-Home Mullet” – the catchy phrase for the common practice of wearing a professional-looking shirt or blouse on top but sweatpants at the bottom? Well, you might not have to, if you don’t want to.

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What Financial Services Compliance Can Learn from the Sports World

In sports, the best defense can anticipate what the offense will do – and counter it, before the offensive players can gain an inch. It’s no wonder that teams of all levels – from youth sports to the pros – often study opponents’ past game footage before a game.

The same can be said of regulatory compliance: One of the best ways that enterprises can maintain compliance is by anticipating what regulatory authorities will do – for instance, what regulators would look for if an audit were to occur.

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What Copytalk and the NFL Have in Common

On Sunday, Feb. 7, millions of Americans are expected to watch Super Bowl LV. It’s an event I’ll be sure to watch, and it has also given me pause for reflection. Although I’ve certainly never run down the gridiron for a touchdown, I’ve found that Copytalk has more in common than one might think with the NFL!

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CEO Maree Moscati on What Copytalk Was Grateful for in 2020

Between the Covid-19 pandemic, global economic uncertainty, and a divisive US election, 2020 was a trying year for many. Although the effects of the pandemic, including the lives lost, cannot be stated enough, we as a society still have a lot to be grateful for. In this interview, Copytalk CEO Maree Moscati, will share all that the company is thankful for from the past year.

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Reg Enterprise Leaders, How Is Your Firm Coping with BI?

Say the date Oct. 30 to most people and they’ll think “the day before Halloween.” But for financial services industries professionals, Oct. 30 has a very different (and some might say equally scary!) meaning. It marks four months since the SEC’s Regulation Best Interest (Reg BI) compliance date, and many in the industry are using this mini anniversary as a time for reflection.

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3 … 2 … 1 … Reg BI

The world may be put on pause in the face of COVID-19, but Chairman Jay Clayton’s public statement confirmed that the Securities and Exchange Commission’s

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What’d You Miss?

It matters. Because while forgetting is human, it can also be expensive. Maree Moscati writes on the importance of memorializing information before it becomes lost in the shuffle.

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The Story of Us ~ Part 7 in a Series A Day in the Life of a Transcriptionist

On August 21st, 2017, a group of our Copytalk, LLC scribes stood outside, looking up at the sky through specialty glasses. Our Athens office was privileged enough to experience 99 percent of the rare total solar eclipse sailing across the sky that day, and our office celebrated in style. There were glasses available for those who wanted to enjoy the show, as well as refreshments for all.

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The Story of Us ~ Part 2 in a Series A Day in the Life of a Transcriptionist

Whenever someone asks what my job is, I used to tiptoe around the subject. I’m not ashamed of what I do. In fact, I’m the only one of my friends that doesn’t complain about going to work in the morning. I plan on coming in to work until they tell me I can’t anymore. The reason I used to tiptoe around the subject is that for the longest time I didn’t have a great answer to the question I always get: “Why don’t they just use a speech-to-text program?” And I’m sure our potential customers have thought that as well. “Why spend a little extra on having a human do this when I could pay once for a computer program?”

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The Story of Us ~ Part 1 in a Series A Day in the Life of a Transcriptionist

We’ve all been there before, the awkward training period when you start a new job. Maybe you had to wear a silly hat while you learned what was and wasn’t okay to put in the deep fryer. Maybe you had to learn how to use expensive, complicated equipment, inevitably using it incorrectly in front of your boss’s boss. Maybe you even, as once happened to me, had to wear a giant button that said, “ASK ME ANYTHING,” long before you were ready to be asked anything. It seems that no matter the job, the training period is tedious, long and just plain unenjoyable. It’s not easy on you, the trainer, your manager and certainly not your customers.

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